Performance Degradation – Impacted by AWS Incident

Incident Report for Reflektive

Resolved

Reflektive application is back to healthy state. All the services are functional. AWS team confirmed that their operational issue is resolved.

Please follow the AWS public status to know more about their operational issue and the resolution here: https://health.aws.amazon.com/health/status
Posted Oct 21, 2025 - 03:57 UTC

Monitoring

We are currently experiencing performance degradation affecting the Reflektive application. This is primarily manifesting as slowness (increased latency) and intermittent data inconsistencies for many of our customers.

The application remains available, but its functionality is degraded due to an ongoing issue with one of our core third-party providers.

You can follow the public status of the underlying AWS issue here: https://health.aws.amazon.com/health/status
Posted Oct 20, 2025 - 15:44 UTC
This incident affected: Application and API.